Front Desk Clerk – Courtyard World Trade Center Concord Hospitality Enterprises is looking for a Front Desk Clerk with a passion for serving others. The role is at the heart of the hotel, providing exceptional service to guests and ensuring a memorable experience. Key Responsibilities Assist guests efficiently, courteously, and professionally. Maintain a high level of service and hospitality. Promptly and effectively handle guest concerns or issues, ensuring timely satisfaction. Post guest charges, collect payments, and follow all cash handling procedures. Handle guest mail and messages with privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Communicate with various departments and management regarding guest comments and concerns. Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Benefits (Full Time) Competitive wages; hourly $25–$27. Comprehensive benefits package: medical, dental, vision plans; life insurance; long‑term/disability options; 401K; tuition assistance; discounted room rates. Training and development; career advancement opportunities. Why Concord? Our culture is built on our five cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the best associates and provide a supportive environment where you can grow and enjoy a dedicated Associate First policy. Other Information Seniority Level: Entry level Employment Type: Full-time Job Function: Administrative Industry: Hospitality We are an EEO employer (M/F/D/V) and maintain a drug‑free workplace. #J-18808-Ljbffr Concord Hospitality Enterprises
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