Job Description

IT Support Technicians (3-4 Needed)

Location: Remote - Must be a current resident of and physically work from Arizona

Contract Duration: January 5, 2026 - March 13, 2026 (will be a bonus upon completion of the contract and the return of equipment)

$21-30/hr DOE

Overview:

We are seeking 3-4 IT Support Technicians to assist with a short-term technical support project. Ideal candidates will have strong communication skills, foundational networking knowledge, and the ability to work independently in a remote environment after initial onsite training.

Responsibilities:

• Provide technical support for corporate and franchise locations.
• Troubleshoot and resolve network, hardware, and software issues.
• Support end users via phone, email, and remote-access tools.
• Document issues, solutions, and follow-up actions clearly and accurately.
• Collaborate with team members and escalate issues as needed.
• Utilize multiple monitors to manage concurrent systems and support tasks.

Required Qualifications:

CompTIA Network+ certification or equivalent training/experience.

Strong written and verbal communication skills.

Stable high-speed internet connection (candidate-provided).

Fully functional home office setup, including:

• Internet service
• Electricity
• Heating and cooling
• Personal cell phone for authentication
• Ability to work with and navigate multiple monitors simultaneously.

Additional Details:

** Candidates must be reliable, detail-oriented, and comfortable supporting fast-paced technical operations.

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