Job Description

Office Services Associate Midtown Manhattan

Forrest Solutions is looking for a proactive, customer-focused Office Services Associate . This full-time, onsite role supports daily office operations across multiple floors, combining hands-on work with opportunities to collaborate across teams.

What Youll Do

• Manage incoming/outgoing mail, packages, and interoffice deliveries.
• Oversee FedEx & UPS accounts, shipments, and vendor coordination.
• Maintain office supplies, conference room materials, and toner inventories.
• Support meeting setups, events, and new hire onboarding.
• Handle sensitive mail and documentation securely.
• Partner with Security, HR, and Facilities on compliance and service requests.
• Track and resolve service requests through the ticketing system.
• Assist with ad hoc tasks like deliveries and messenger services.

What Were Looking For

• 13 years in office services, mailroom, or facilities operations preferred.
• Strong customer service skills and professional communication.
• Organized, adaptable, and able to multitask in a fast-paced environment.
• Discreet, proactive, and solution-oriented.
• Comfortable lifting 50+ lbs.
• Proficient in Microsoft Office (Outlook preferred); experience with ticketing systems a plus.
• Business professional attire required.

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