Online Chat Agent Job at Laka Group, North Carolina

Ym5iTGliZXg2dXV5VFcrNHlhZlRpK3k3
  • Laka Group
  • North Carolina

Job Description

This is a remote position.

As an Online Chat Agent at Laka Group SRL, you will play a crucial role in providing exceptional customer service and support in the Civil Engineering industry. This dynamic position requires excellent communication skills and a passion for assisting customers through online chat platforms.

Location: United States (Remote)

Responsibilities:

  • Engage with customers through online chat to address inquiries and provide solutions
  • Offer technical support and guidance on Civil Engineering products and services
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with cross-functional teams to ensure customer satisfaction

Requirements:

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using online chat platforms and customer service software
  • Prior experience in customer service or a related field is a plus

Qualifications:

  • High school diploma or equivalent
  • Additional certification in customer service is preferred
  • Knowledge of Civil Engineering terminology and concepts is a bonus

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Dynamic and supportive work environment
  • Training and development programs

Requirements

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using online chat platforms and customer service software
  • Prior experience in customer service or a related field is a plus

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Dynamic and supportive work environment
  • Training and development programs


Job Tags

Full time, Remote work,

Similar Jobs

Washington University in St. Louis

Physician Assistant (Critical Care) - ICU Job at Washington University in St. Louis

 ...) position is eligible for a $15,000 sign-on bonus and $5,000 relocation reimbursement. In addition, hires are eligible for additional...  ...Assistant - Missouri Division of Professional Registration Work Experience : No specific work experience is required for this position.... 

Imerza

Senior 3D Artist Job at Imerza

 ...projects. If you share our passion for design, art, and technology, we'd love to hear from you. Were seeking an experienced Senior 3D Artist to join our team. With 7-10 years of professional experience, the Senior Artist is a highly skilled Unreal Engine specialist who... 

High Country Community Health

Psychiatric Mental Health Nurse Practitioner (PMHNP) Job at High Country Community Health

 ...and treating patients with behavioral health disorders in an outpatient setting including...  ...of principles and practices of modern psychiatric medicine. General knowledge of...  ...Board Eligible Behavioral Psychiatric Nurse Practitioner. Currently licensed (or license-... 

Ace Hardware

Garden Center Associate-WGV Job at Ace Hardware

 ...Position Summary: Garden Center Associate Turner Ace Hardware has an immediate opening for a Garden Center Associate. The primary responsibilities of the Garden Center Sales Associate position are to maintain the quality of live products throughout the garden center,... 

Howmet Aerospace

SHELL REMOVAL OPR Job at Howmet Aerospace

 ...Shell Removal Operator Howmet Aerospace's Wichita Falls, TX facility has an opening for Shell Removal Operators. Howmet is a world leader in the investment casting industry and is a leading supplier of superalloys, aluminum, and titanium components for aerospace,...