Job Description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

You will join the Software Experiences Design team, which provides crucial Human Centered Research & Design approaches across many cross-cutting features and experiences that power Viasats Commercial products and services. We're looking for a Product Designer who's excited to explore a variety of product and service challenges across Viasat Commercial Services. You'll collaborate closely with other designers, engineers, and product managers to craft intuitive, scalable experiences that help people connect and communicate better. This role is a phenomenal fit for someone who enjoys learning quickly, adapting to new problem spaces, and experimenting with AI tools as part of a growing design practice.

This position reports to a Sr. Manager, Product & Service Design, and the opportunity is based in either our Carlsbad Office, CA, with hybrid working, or in our Dublin Office, Ireland, with hybrid working.

The day-to-day

What You'll Do

• Design clear, scalable experiences in collaboration with others across the Software Expereinces Design team.
• Participate in problem discovery and ideation, turning insights into clear user flows, prototypes, and design solutions.
• Collaborate closely with cross-functional partners to align on requirements and bring work from concept to implementation.
• Use AI tools to accelerate research, generate ideas, and explore design variations. And help lead the charge in using AI to push creative limits and drive efficiency and performance.
• Apply excellence in interaction and visual design.
• Present your work clearly and incorporate feedback often.
• Support, and carry out your own, usability testing and research efforts to learn directly from users and continuously improve designs.
• Take work through all stages of research & design, from requirements definition to final visual design production and everything in between.
• Shipping great design work quickly.
• Forming relationships and working closely with different groups (Engineering, Product Management, Customer Success, etc.) to enable the delivery of great products and solutions.
• Working closely with other members of the design team to help build an end-to-end vision of the customer experience.
• Helping to facilitate conversations and workshops with different groups.

What you'll need

• Skills You'll Bring

  • Ability to blend creative flair with practical design skills to enhance platform, product, and service performance and user engagement.
  • Curiosity and adaptability in using new design technologies and methodologies, driven by data insights.
  • Proficiency in design tools like Figma, and design systems, with an eagerness to integrate AI tools into the design process.
  • Have 2-4 years of product research & design experience.
  • Communicate clearly and thrive in collaborative, cross-functional settings.
  • Enjoy learning from feedback and iterating quickly.
  • Be comfortable using AI-assisted research & design tools for exploration, ideation, and research.
  • Value inclusive, accessible, and human-centered design.
  • Demonstrate ability to work with front-end technologies and work with engineers to implement your work.
  • Storytelling, systems thinking, and visual communication skills.
  • Fluency in design methods (HCD, co-creation, JTBD, design sprinting).
  • Have solid presentation skills, always be able to present yourself and your work well.
  • Practice professionalism, have a deep respect for your colleagues and the work.
  • Be able to collaborate and work well with all personality types.
  • A desire to make things better, including yourself. A healthy balance of humility and confidence.
  • Always be focused on delivery; know when-and how-to compromise to achieve forward progress.
  • Always be focused on quality; know when to stand your ground to ensure the best possible user experience.

What will help you on the job

Your Portfolio

A strong, current portfolio of work, demonstrating quality visual design, interaction design, and UX research & design skills, is essential for this position. A link to it will need to be included in your initial application for you to be considered for the role. Your portfolio must also display clarity of thought, empathy for the context, and an abillity to define problems and explore the solution space across a wide range of user experiences.

Preferences

• A Degree or equivalent experience in Graphic Design, Visual Communication, Digital Media, Interaction Design, Industrial Design, Product Design, Human-Computer Interaction, Human Factors, Cognitive Science, or related field - or commensurate work experience.
• Experience with JIRA.
• Familiarity with Service Design practices and approaches.
• Experience working with globally distributed teams.
• Portfolio showcasing systems thinking, service journeys, and measurable outcomes.
• Experience designing services that span digital, physical, human, and automated interactions.
• Experience creating Objectives & Key Results, or ensuring Objectives & Key Results include an experience PoV.

Travel

Travel commitment is expected to be roughly 10%- 15%.

Salary range

$112,000.00 - $164,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $129,000.00- $194,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at
EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Job Tags

Work experience placement, Work at office,

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