Job Description

Receptionist

As a receptionist, you will serve as the first point of contact for patients, both on the phone and in person. You will handle multi-line phone systems, transferring calls to appropriate parties, and manage an average of 40 incoming calls daily. Additionally, you will make outbound calls to schedule follow-up appointments and utilize EPIC for appointment scheduling. Your daily tasks will include using Outlook and Word, as well as assisting with routine clerical duties such as scanning and filing.

Responsibilities:

• Serve as the first point of contact for patients in person and over the phone.
• Handle and transfer calls using a multi-line phone system.
• Manage an average of 40 incoming calls per day.
• Make outbound calls to schedule follow-up appointments.
• Schedule appointments using the EPIC system.
• Utilize Microsoft Outlook and Word for daily tasks.
• Assist with routine clerical duties, including scanning and filing.

Essential Skills:

• Customer service experience
• Friendly and welcoming demeanor
• Ability to navigate and learn new computer systems easily

Additional Skills & Qualifications:

• Receptionist or administrative experience
• Experience in a medical setting is a plus

Work Environment:

The work environment is situated at the front receptionist office within a kidney specialist's office, behind a glass partition. You will be working alongside another receptionist as part of a team that rotates between locations. The work schedule is Monday through Friday, with hours from 8 AM to 5 PM. This role offers a great opportunity for career advancement and the potential to transition from retail or food service into an office setting, with training provided for individuals with little to no office experience.

Job Type & Location:

This is a contract to hire position based out of Salem, OR.

Pay and Benefits:

The pay range for this position is $16.00 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Salem, OR.

Application Deadline:

This position is anticipated to close on Nov 20, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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