Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy, New York, NY

WUhUUGdibTQ0K3EvU21XOHdxalFqTzI3SXc9PQ==
  • NoGigiddy
  • New York, NY

Job Description

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities:

  • Respond to technical inquiries via chat, email, and phone in a timely and professional manner
  • Diagnose and troubleshoot software and hardware issues
  • Provide step-by-step guidance to users to resolve technical problems
  • Assist users with navigating our platform and utilizing its features effectively
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
  • Collaborate with team members to continuously improve support processes and user experience
  • Document and escalate complex technical issues to the appropriate departments when necessary
  • Participate in training sessions to stay updated on product knowledge and technical support best practices
Requirements:
  • No degree required
  • No prior experience needed; we will provide comprehensive training
  • Strong technical aptitude and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Reliable internet connection and a quiet workspace
  • Positive attitude and a willingness to learn
Benefits:
  • Competitive hourly pay ($15-$18/hr)
  • Flexible work-from-home schedule
  • Comprehensive training program
  • Opportunities for growth and advancement within the company
  • Supportive team environment
  • Access to exclusive gig opportunities
How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you're the perfect fit for this role to [email@example.com]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support! NoGigiddy

Job Tags

Remote job, Hourly pay, Work from home, Flexible hours,

Similar Jobs

Cross Country Allied

Work from home | Travel Dosimetrist - $3,280 per week Job at Cross Country Allied

 ...radiation plans for patients with cancer. Working closely with the oncology team at a...  ..., lead treatment implementation, use medical equipment, record treatments, and more. You'll play an important...  ...available. Want to work close to home? We have plenty of local opportunities... 

Dream Cloud

Want someone who can understand and write Polish Job at Dream Cloud

Want students who can understand and write PolishIt's easy to translate what you hear into wordsPayment settlement fast ~ free working hours, simple operation ~You need to have a computer

AbbVie

Material Handler III, UD Packaging, B2 Shift (7pm-7:30am) Job at AbbVie

 ...shift of 8 hours or more. Operate various types of material handling equipment including but not limited to forklifts, hand tools and...  ...may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),... 

United Collection

Accounting Assistant Job at United Collection

Job Description Job Description Descripcin del puesto: Estamos buscando un Asistente de Contabilidad altamente motivado y detallista para unirse a nuestro equipo. El candidato ideal ser responsable de apoyar las actividades diarias del departamento de contabilidad...

Georgia Pacific

General Manager - EarthKraft® Mailers Business (Atlanta) Job at Georgia Pacific

 ...Join to apply for the General Manager - EarthKraft Mailers Business role at Georgia Pacific 1 day ago Be among the first 25 applicants Join to apply for the General Manager - EarthKraft Mailers Business role at Georgia Pacific Get AI-powered advice on this...