Job Description

Overview Leadership Opportunity with Growth Potential Are you an experienced, servant-minded leader with a passion for collaborative team development and growth-minded operations? Pontchartrain Animal Hospital is seeking a Veterinary Hospital Administrator to lead our experienced team through the hospital’s next phase of growth (and beyond) - including the integration of a new PIMS system, transitioning from paper charts, and the launch of an urgent care service expansion in 2026 . This is a pivotal leadership role with clear growth potential . You’ll partner with our Director of Operations and a highly engaged, collaborative leadership team to managing strategic initiatives, strengthen operations, and drive growth – all within a people-first, mission driven organization. Responsibilities Leadership & Collaboration: Partner with our Director of Operations, Medical Director and department leads to mentor and support a cohesive, high-performing team. Assess current processes, identify gaps, and establish a long-term plan that fosters accountability, efficiency, and engagement. Operational Excellence: Oversee daily operations, scheduling, and compliance (OSHA, DEA, VMB). Guide the hospital through key initiatives—such as PIMS conversion, paperless transition , and the development and implementation of a sustainable wellness plan. Training & Development: Strengthen training protocols and collaborate with tech leadership to implement a robust in-house training program that supports team growth and retention. Strategic Growth: Partner with the Director of Operations, Medical Director, and business partners to prepare for urgent care expansion in 2026. Client Experience & Community Presence: Support marketing and outreach initiatives, working in tandem with our Client Service Manager to enhance client experience and promote community engagement. Financial Management: Monitor budgets, payroll, and KPIs to ensure efficient resource allocation and steady business growth. Support achievement of annual targets and long-term goals, including service expansions and operational structure. Schedule, benefits and compensation This is a full-time, salaried position and schedule flexibility is required based on business needs. Compensation: $65,000-75,000 annual base salary* (commensurate with experience) Quarterly bonus opportunities: Based on hospital performance Hiring bonus package: Up to $2000 based on experience and credentials CE allowance: up to $1,000 based on credentials PTO: 3 weeks annual accrual of combined vacation and sick time Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Personal pet discounts About You Minimum 3+ years of Veterinary Practice Management experience required. Current CVPM preferred (or pursuing the CVPM pathway). Experience as an RVT or Veterinary Assistant preferred. Bachelor’s degree or equivalent professional experience. Proven experience leading teams in a veterinary or specialty medical environment (urgent care or ER background strongly preferred). Strategic thinker with a growth mindset and ability to manage complex projects. Efficient, compassionate, ethical, and consistent —a leader who builds trust and drives accountability. Experienced in workflow redesign, process improvement, and technology implementation . What makes Pontchartrain Animal Hospital Unique? Pontchartrain Animal Hospital has proudly cared for pets since 1984 in our cozy two-story log cabin practice. Located in Slidell, LA , just minutes from New Orleans, you’ll enjoy small-town charm with easy access to big-city culture, festivals, and cuisine. We’re a 4-doctor, full-service small animal practice with a supportive team that loves to celebrate milestones, laugh, and create a positive workplace. Work in a fast-paced, engaging practice with a wide variety of cases that will keep your skills sharp and your days rewarding. At Pontchartrain Animal Hospital, we’re proud to be deeply rooted in our community and committed to building lasting relationships with our clients. If you’re passionate about veterinary medicine and want to join a team that truly cares, we’d love to hear from you. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process. #J-18808-Ljbffr Western Veterinary Partners

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