Medical Office Manager Job at Impact Health, East White Plains, NY

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  • Impact Health
  • East White Plains, NY

Job Description

Job Description

Job Description

Job Highlights:

  • Provide administrative and clinical services for assigned practice(s) in collaboration with Physicians.
  • Ensure optimal operations, safety, and quality patient care while maintaining regulatory compliance.
  • Manage financial and revenue cycle activities, including budgeting and expenditure oversight.
  • Develop and implement policies and procedures to optimize practice operations.
  • Oversee human resource management, including recruitment, training, and retention of office staff.
  • Drive quality initiatives and enhance customer experience through patient satisfaction reviews and process improvements.

Responsibilities:

  1. Collaborative Leadership:
    • Direct and coordinate administrative and clinical services for assigned practice(s) alongside Lead Physicians.
    • Provide day-to-day oversight and supervision to ensure optimal operations and patient satisfaction.
    • Contribute to vision and strategic planning for practice growth and collaborate with marketing team.
    • Promote organizational mission, vision, and goals.
  2. Financial Management:
    • Oversee daily/monthly expenditures and staffing.
    • Ensure compliance with billing and insurance guidelines.
    • Develop and maintain practice budgets.
    • Provide explanations for budget-to-actual variances and take corrective actions as needed.
  3. Operational Efficiency:
    • Develop and implement policies and procedures.
    • Monitor Key Performance Indicators (KPIs) and make improvements as necessary.
    • Maintain inventory and supplies necessary for operations.
  4. Human Resource Management:
    • Recruit, interview, select, and hire personnel.
    • Provide training, coaching, and development for office staff.
    • Manage payroll and leave requests.
  5. Quality Assurance:
    • Ensure compliance with state regulations.
    • Participate in designated programs and initiatives.
    • Review patient satisfaction results and implement improvements.
  6. Customer Experience:
    • Act as a liaison between office personnel, patients, and external parties.
    • Maintain good relations with the community and outside medical professionals.
    • Develop outstanding communication skills.

Qualifications:

  • Bachelor's degree required; related experience may be considered.
  • 3-5 years supervisory experience in a medical practice or ambulatory setting.
  • Solid knowledge of billing and health insurance guidelines.
  • Proficiency in electronic medical records and billing systems.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off (PTO) and holidays.
  • Professional development opportunities and ongoing training.
  • Supportive and collaborative work environment.

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